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--- hd:wishlist [2005/10/15 21:29] – (old revision restored) 127.0.0.1
+++ hd:wishlist [2005/11/06 21:28] – fgm
@@ Line 4: / Line 4: @@
   * there should be a (per-user) setting for the maximum length of HD blocks before paging occurs: lists are currently unlimited
   * there should be a site-wide setting for these values, acting as a default prior to user settings
-  * display a user's HD-related properties in hook_user('view'):
+===== Improvements expected in a minor release after 1.0 =====
+  * Determination of customer status is currently inconsistent and distributed: as of 2005/11/06, function _helpdesk_is_customer is not used, and various checks are performed at various places in the code, some being based on the hd_user.uid == hd_user.uidcustomer test, while is_customer is role-based. The hd_user-based test might allow for removal of the customer role altogether, to simplify (?) administration
+  * In admin/settings/helpdesk, only offer for selection vocabularies that can be appplied to the HD types (from vocabulary_node_types)
+===== Improvements already implemented =====
+  * partly done as of 2005/11/01 : display a user's HD-related properties in hook_user('view'):
     * for [[USER]]s: [[TICKET]]s, [[FOLLOWUP]]s
     * for [[CUSTOMER]]s: [[CONTRACT]]s and their stats, SLA compliance...