hd:developer_reference
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hd:developer_reference [2005/10/12 21:35] – (old revision restored) 127.0.0.1 | hd:developer_reference [2020/11/23 17:23] (current) – external edit 127.0.0.1 | ||
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====== Doc from code ====== | ====== Doc from code ====== | ||
- | This is available on [[http://wiki.riff.org/helpdesk/doc|helpdesk/ | + | This is available on [[http://cvs.drupal.org/viewcvs/ |
- | The source code itself | + | The [[http:// |
- | Preliminary design info is available on [[http:// | + | Preliminary design info is available on [[http:// |
====== General behaviours ====== | ====== General behaviours ====== | ||
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helpdeskFollowup | helpdeskFollowup | ||
helpdeskTimeInfo | helpdeskTimeInfo | ||
+ | |||
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* helpdeskObject is an abstract ancestor for content-related classes | * helpdeskObject is an abstract ancestor for content-related classes | ||
- | * helpdeskContract implements the HD [[CONTRACT]]\\ | + | * helpdeskContract implements the HD [[CONTRACT]] |
- | * helpdeskEvent is an abstract ancestor for HD [[TICKET]] and [[FOLLOWUP]]\\ | + | * helpdeskEvent is an abstract ancestor for HD [[TICKET]] and [[FOLLOWUP]] |
- | * helpdeskTicket implements the HD [[TICKET]]\\ | + | * helpdeskTicket implements the HD [[TICKET]] |
- | * helpdeskFollowup implements the HD [[FOLLOWUP]]\\ | + | * helpdeskFollowup implements the HD [[FOLLOWUP]] |
- | * helpdeskTimeInfo implements a view (à la MVC) of a set of timestamps within Drupal. It is a descendent of the helpdeskObject, | + | * helpdeskTimeInfo implements a view (à la MVC) of a set of timestamps within Drupal. It is a descendent of the helpdeskObject, |
- | * helpdeskTimeValue implements a view (à la MVC) of a timestamp within Drupal\\ | + | * helpdeskTimeValue implements a view (à la MVC) of a timestamp within Drupal. It is the workhorse for helpdeskTimeInfo |
- | * helpdeskUser implements the HD [[USER]]\\ | + | * helpdeskUser implements the HD [[USER]] |
* helpdeskCustomer implements the HD [[CUSTOMER]] | * helpdeskCustomer implements the HD [[CUSTOMER]] | ||
The HD [[TECH]] and [[ATTENDANT]] have no direct implementation. | The HD [[TECH]] and [[ATTENDANT]] have no direct implementation. | ||
hd/developer_reference.1129152938.txt.gz · Last modified: 2020/11/23 17:23 (external edit)