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--- hd:developer_reference [2005/10/12 19:00] – (old revision restored) 127.0.0.1
+++ hd:developer_reference [2020/11/23 17:23] (current) – external edit 127.0.0.1
@@ Line 1: / Line 1: @@
 ====== Doc from code ======
-This is available on [[http://wiki.riff.org/helpdesk/doc|helpdesk/doc]]
+This is available on [[http://cvs.drupal.org/viewcvs/drupal/contributions/modules/helpdesk/doc/|Drupal CVS]]
-The source code itself should be rapidly available on [[http://drupal.org/node/30947|drupal]]
+The [[http://cvs.drupal.org/viewcvs/drupal/contributions/modules/helpdesk/|helpdesk source code]] itself is now available on [[http://drupal.org/node/30947|drupal]] in the CVS Contrib repository.
-Preliminary design info is available on [[http://blog.riff.org/index.php/2005/09/12/18-helpdesk-customer-support-module-for-drupal|FGM's blog]]
+Preliminary design info is available on [[http://blog.riff.org/2005_09_12_helpdesk_customer_support_module_for_drupal|FGM's blog]]
 ====== General behaviours ======
@@ Line 23: / Line 23: @@
         helpdeskFollowup
     helpdeskTimeInfo
 ====== Class reference ======
+See the [[http://wiki.riff.org/helpdesk/doc|PHPDocumentor doc]].
+In short:
+  * helpdeskObject is an abstract ancestor for content-related classes
+    * helpdeskContract implements the HD [[CONTRACT]]
+    * helpdeskEvent is an abstract ancestor for HD [[TICKET]] and [[FOLLOWUP]]
+      * helpdeskTicket implements the HD [[TICKET]]
+        * helpdeskFollowup implements the HD [[FOLLOWUP]]
+    * helpdeskTimeInfo implements a view (à la MVC) of a set of timestamps within Drupal. It is a descendent of the helpdeskObject, which is counterintuitive, because it is typically embedded in, and dependent upon, a HD node descendent.
+  * helpdeskTimeValue implements a view (à la MVC) of a timestamp within Drupal. It is the workhorse for helpdeskTimeInfo
+  * helpdeskUser implements the HD [[USER]]
+    * helpdeskCustomer implements the HD [[CUSTOMER]]
+The HD [[TECH]] and [[ATTENDANT]] have no direct implementation.