hd:tech
Differences
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| Both sides previous revisionPrevious revisionNext revision | Previous revision | ||
| hd:tech [2005/09/25 15:07] – (old revision restored) 127.0.0.1 | hd:tech [2021/04/14 09:34] (current) – fgm | ||
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| ===== HD Techs ===== | ===== HD Techs ===== | ||
| HD Techs | HD Techs | ||
| - | * process queries submitted by [[USER]]s, possibly prefiltered by [[ATTENDANT]]s. | + | * process queries submitted by [[USER]]s, possibly prefiltered by [[ATTENDANT]]s. |
| * encode actual contracts as HD [[CONTRACT]] objects | * encode actual contracts as HD [[CONTRACT]] objects | ||
| * manage the life of [[CONTRACT]] objects | * manage the life of [[CONTRACT]] objects | ||
| They can either access the query list on site (from the start) or (later) receive notifications from it: | They can either access the query list on site (from the start) or (later) receive notifications from it: | ||
| - | * new [[TICKET]]s | + | * new [[TICKET]] |
| - | * new [[FOLLOWUP]]s | + | * new [[FOLLOWUP]] |
| - | * closed [[TICKET]]s | + | * closed [[TICKET]] |
| Notifications can be | Notifications can be | ||
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